Client Rights & Privacy

Client Rights & Responsibilities

We support and care for our clients, their families, and the community with compassion, honesty, dedication, respect and responsibility. We will:

    • Treat you with respect and courtesy
    • Keep your personal health records confidential
    • Give you time to talk
    • Listen to your concerns
    • Support you as you make important decisions about your well-being
    • Talk to you about getting a second opinion, if required
    • Explain what will happen if you consent to treatment or refuse treatment
    • Provide you with the best primary health care possible

You, as our client, have some responsibilities as well. You are expected to:

    • Be on time for appointments
    • Treat our staff and others at the CHC with respect and courtesy
    • Tell us about your health and well-being
    • Let us know when your personal information has changed
    • Ask us questions

Client Privacy

CSC CHIGAMIK CHC is responsible for the information it holds regarding clients. Staff at CSC CHIGAMIK CHC must respect and work within organizational policies regarding confidentiality and privacy, consent, and release of information as well as the Personal Health Information and Privacy Act, and the standards of their college.

If you have a privacy-related question or concern please contact our Privacy Officer at 705-527-4154 x7223

Client Satisfaction Survey

We want to hear from you! Please fill out the survey below to provide us with information to help us enhance existing programs and services, implement new initiatives, develop funding proposals and support ongoing research.

The client survey can be accessed here: