Client & Visitor
Experience

Our Goal

Chigamik is committed to ensuring everyone’s experience is a positive one. Our goal is to equip our communities with the tools and resources to achieve optimal health and wellbeing through programs, services and health promotion.

We believe everyone has the right to accessible and equitable health care and we are proud to offer programs and services in both official languages: English and French.

Client and Visitor Feedback

We want to hear from you! Please fill out the Client Survey to provide us with information to help us enhance our existing programs and services, implement new initiatives, develop new funding proposals and support ongoing research.

Thank a Chigamik team member!

Did you receive outstanding care from a staff member at Chigamik or just want to say “thank you” to the entire Chigamik team? Please fill out the form below and share your Chigamik experience with us! Don’t forget to write the Chigamik employee’s name down so that we can make sure your message gets delivered to the person or team who helped make your visit with us exceptional!

Do you have a concern?

As a first step, we encourage you to speak directly with your healthcare provider or program facilitator to allow them the opportunity to work with you to resolve your concerns. Alternatively, you can fill out the form below to share your concern with us. If required, our Client Experience Coordinator will work with you to facilitate your concerns and assist in a resolution.

Share Your Thoughts

Client Rights and Privacy

In order to address a client or visitor’s concern, we will need information about the client or visitor and the care, service, or program that is of concern. Client privacy will be protected at all times. Chigamik has a legal responsibility to ensure that all personal health information collected, used, and disclosed by Chigamik or its staff shall be treated in a manner that accords with the Personal Health Information Protection Act (PHIPA). Ideally, we will work directly with the client or with someone (usually a family member) who has the client’s consent to receive personal, confidential information about them. 

A woman hugging a baby and a second woman hugging both the woman and the baby.

Our Newsletter

Signing up to our newsletter is easy. Simply fill in your name and email address and you will begin receiving our newsletter with all the news, events, and programs we’ll be offering.

A woman hugging a baby and a second woman hugging both the woman and the baby.

Our Newsletter

Signing up to our newsletter is easy. Simply fill in your name and email address and you will begin receiving our newsletter with all the news, events, and programs we’ll be offering.

Newsletter Signup

Important Notice

Click here to read our spring program guide. All programs are free and open to everyone.

To receive regular updates about our services and programs, sign up for our newsletter.

Avis Important

Cliquez ici pour lire notre guide des programmes du printemps. Tous les programmes sont gratuits et ouverts à tous.

Pour recevoir des mises à jour régulières sur nos services et programmes, abonnez-vous au bulletin de nouvelles.