Rights, Policies
and Reports

We support and care for our clients, their families, and the community with compassion, honesty, dedication, respect, and responsibility.

We will:

• Treat you with respect and courtesy
• Keep your personal health records confidential
• Give you time to talk
• Listen to your concerns
• Support you as you make important decisions about your well-being
• Talk to you about getting a second opinion, if required
• Explain what will happen if you consent to treatment or refuse treatment
• Provide you with the best primary health care possible

You, as our client, have some responsibilities as well.

You are expected to:

• Be on time for appointments
• Treat our staff and others at the CHC with respect and courtesy
• Tell us about your health and well-being
• Let us know when your personal information has changed
• Ask us questions